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News & Views from Alchemis

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Call us for a chat on +44 (0)20 7836 3678 or Email Jim Piper or David Newman

The importance of social media and mobile marketing

Now I have always been a great believer in harnessing new platforms like mobile marketing and social media sites to promote your brand or company. Hence setting Alchemis up on Twitter.

In my view it’s more than a wise step to get out there, even if a Twitter account doesn’t result in immediate new business, your brand and company name is out there in the “Twittersphere” for all to see, which can only be a good thing.

The common perception with social media sites is that people go there to socialise and not to buy. True, but brand visibility is the key, and with Twitter having over 18 million users, and Facebook a staggering 400 million active users, it’s hard to see why some companies still stick to their guns and use more traditional methods of marketing.

On the same note, with the introduction of more and more mobile devices, surely the place to be is in the mobile web? Well you would be shocked at the lack of brands I speak to on a daily basis that are yet to fully appreciate the benefit of mobile marketing.

That’s why when one of my clients that I call on invited me to a seminar based on their predictions for paid search in 2010, it was refreshing to listen to someone promoting the idea of harnessing the mammoth power of social media, and the importance of the growing number of consumers available to be targeted through mobile devices today.

Now I am not about to give away my client’s top tips for mobile or social media search (sorry), but what I will say is that the seminar really drove home the constant developments in social media and mobile technologies that companies just aren’t making full use of.

I read an obvious but probably not widely registered fact in an article some time ago that text messages are usually read by a user within 20 seconds, which means brands can start seeing results almost instantaneously, versus hours or days for a similar email marketing campaign. Now if brands can harness this to generate new business and get results that fast, then they should be getting onto it before these spaces are flooded, and their brand becomes a needle in a haystack.

The moral of the story is if you’re not using the power of social media, do it. And if you’re not mobile marketing, do it.

I can’t recall the last time I had a clever, well-targeted marketing text message sent to me, in fact I’m not even sure I’ve even had one! Aside from my mate John texting “Dan, get down to the Royal George, they are giving out free Tequilas!” Now that was well targeted.

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